Zero Touch Deployment: Google Chrome Solution

08 February 2021

Set up your remote workforce with fast Chromebook deployment

 

We have a new solution aimed at helping businesses to reduce set up time and additional admin with fast, hassle-free delivery of Chromebooks.

Simply choose your device, make the order, and have new Chromebook’s sent directly to your employees.

Download our One-Pager now to learn how it works and discover the benefits of our Zero-Touch Deployment Solution.

DOWNLOAD ONE-PAGER

 


To find out more, or to see how your organisation can benefit from this solution, contact us and speak to one of our specialists: info@netpremacy.com

18 May 2020

At Netpremacy, security is number 1 on our list, especially with so many companies now working remotely. We wanted to share a high-level summary of some of the security features Google Chrome offers to ensure your employees and data are kept safe. 

________________________________________________________________

A Chromebook is an ultra-secure computer, with little setup required, making it a great choice for remote workforces. It runs on Chrome OS with embedded security, which uses Google-powered security features to make it well-protected against malware and external threats. There is no need for antivirus software or scans as it comes with built-in malware and virus protection. This multiple protection approach means that if one layer is bypassed, others are still in effect. 

Secure Design

 

Automatic updates

Chromebooks automatically manage updates so they are always running the latest and most secure version of the OS. Feature updates are available every 6 weeks, while security patches every 2-3 weeks. This eliminates the need for direct action from administrators and they take place in the background, without downtime or interruption, so the end-user can continue to work. There are also two versions of Chrome OS on every device, so one can be used while the other gets updated. 

Verified Boot

Chromebooks are protected every time it starts up. It does a self-check called “Verified Boot”. This confirms if the operating system is authentic and unmodified. In other words, it can detect if the system has been compromised or tampered with dangerous malware. It will repair itself without any effort, and with two versions of OS, it can proceed with boot-up even if one OS has been corrupted. The Chromebook will be restored back to an operating system that’s as good as new.

Data Encryption

The primary use case of a Chromebook is for browser-based applications and for important data to be stored in the cloud. However, there will be files and data that need to be present on the machine, like downloads, cookies, and browser cache. These data are protected because they are encrypted using tamper-resistant hardware, called the Google Security Module. This user data encryption is enabled on every Chrome device by default, which cannot be switched off, making it very difficult for anyone to access these files.

Trusted applications

 

Sandboxing

Chrome Browser uses sandboxes to contain possible threats and uses site isolation to keep all Android, Linux, and OS processes separate from each other. If a user is directed to an infected web page or application, the sandbox security feature contains the possible threat, so it can’t affect any other tabs or apps on the computer. 

Protection against threats

 

Safe Browsing Protection

The Safe Browsing service protects users from phishing attacks, dangerous malware, and unwanted software, which can be buried in and amongst websites. Google’s servers will scan billions of URLs and the content on each web page. If it detects harmful material it will add that URL to a list of unsafe websites, and that list will be stored locally on the users’ device. This means if the user goes on an unsafe website, Google will alert them with a warning. 

Ransomware

Every 40 seconds, a company is hit with a ransomware attack*

With limited data held on a Chromebook, there is often little which can be held at ransom. Nevertheless, there are a number of Chrome security features which minimises the risk of a ransomware attack. Similar to phishing attacks, Machine Learning works on Gmail to identify emails that contain malware, and Chrome Browser warns the user before accessing hostile sites. The built-in protection on Chrome OS also helps to stop malware from spreading across your network. If an attack should get through, Verified Boot would restore the operating system.

*Source: Kaspersky Lab “Kaspersky Security Bulletin 2016”

 

Recovery Mode

The above security features are designed to work together, safeguarding end-users against harmful attacks and mitigating the impact if one does slip through. The recovery mode is the final step to quickly restore the operating system if something does go wrong. You can use this option to restore the Chromebook back to its original factory state. This will wipe everything from the machine, including downloads, local files and it will remove all user accounts.   

Sign up for our webinar on 27/05 as we delve into how Google Chrome is keeping businesses running securely, and to learn more about Chrome security features.

REGISTER HERE

________________________________________________________________

Keep up to date with product announcements, updates, and events and subscribe to our newsletter.

 

06 December 2018

Introducing Chrome Grab and Go with Netpremacy

 

Keep your team productive with self-service Chrome Grab and Go Chromebooks

Netpremacy can help you to keep your teams productive and your IT support happy with Chrome Grab and Go Chromebooks! Netpremacy is a leading Google Cloud Premier Partner, with deep knowledge and trusted relationships across the entire Google Cloud portfolio. We are proud to have achieved Premier status for over a decade. These skills, combined with our profound knowledge across all Chrome devices and licensing, enables you to be supported effectively throughout your Chrome journey.

 

What is Chrome Grab and Go?

Sometimes it is inevitable that your employee spills coffee on their laptop, leaves it on the train or the device just gives up altogether! Whether your worker’s machine is lost, broken, stolen or they simply need a loan for the day, the Grab and Go program ensures that your team is able to stay productive with a Chromebook in hand. It allows the worker to self-checkout a loner Chromebook, whilst ensuring that your companies data is always kept secure.

 

Within your workplace, a shelf stacked with Chromebooks will be provided where workers can grab a device and get up and running fast. The shelves easily fit Chromebooks, which can be plugged in so that they are charged and ready to go when your workers need them. This helps to decrease the workload of IT support, whilst also reducing downtime for the worker as they are able to pick up where they left off.

 

How can Netpremacy help?

First things first, you need to get set up and running with the Grab and Go program!

Netpremacy can help your company with the following so that you are up and running in no time:

  • Scope and define Grab and Go solution
  • Deploy Grab and Go
  • Configure and deploy Grab and Go Chrome extension
  • Device enrollment and licence management workshop
  • Training on Grab and Go console
  • Training on Chrome Enterprise Management Console
  • Define and deliver end-user communications pack

 

Our team of certified Chrome specialists can deploy the Chrome Grab and Go loner app in your workplace. This includes installation, deployment, customisation, and admin console training.

 

How does Chrome Grab and Go work?

By ensuring that there is always a Chromebook on hand, the Chrome Grab and Go programme enables all staff to go about their daily tasks, in the same collaborative and mobile way that they were working on before. This ensures more security as Chrome OS features encrypted profiles, verified boot, automatic updates, and sign-in restrictions.

 

The Grab and Go programme has been developed to help your employees borrow devices when they need to. This allows them to get back up and running quickly should something go wrong with their primary computer.

 

When employees sign into the borrowed Chromebook, all of their bookmarks, passwords, extensions, browsing history, and personal settings are still readily available on the new device thanks to the Google Chrome Sync. Employees can easily log out and return the Grab and Go device without having to reset it. 

 

Netpremacy is offering this programme to help keep your company on the go. Find out more about how we can implement this strategy into your business or alternatively, email our Chrome team on: chrome@netpremacy.com

 

10 January 2018

The Secret Ingredient in Change: Executive Sponsorship

 

Welcome all!

My name is Fraja Hodges and I work in the Training and Change Team at Netpremacy, a Google Cloud Premier Partner. Having seen first-hand how important the role of an Executive Sponsor is during a time of change, I was inspired to write a post on this specific topic:

 

We recently worked with a company who were looking to implement a social collaboration platform in order to “connect the unconnected”. Their extremely proactive CEO, who acted as Executive Sponsor in the G Suite deployment, strongly contributed to the overall success of the project. His general enthusiasm and eagerness for the transition motivated his employees, especially upon seeing that he ‘practiced what he preached’, communicating via Hangouts and Google+, rather than email. Working with us as a partner meant they had all the advice they needed on-hand. We were able to identify exactly what needed to happen and how, namely analysing key use cases and broadcasting a unified, focused message.

 

When a company decides to make a change – whether this is a deployment of G Suite, Zendesk, LumApps, RingCentral, etc. – the ‘why, what, when, how and who’s must be relayed to the end-user so that the project is completely pellucid for everyone to understand and trust in. These include why this is happening, what exactly it will entail when it will take place, how it will be rolled-out, and lastly who they can contact for further information and support. This should help to prevent resistance, anxiety, and confusion from the offset. As per the Netpremacy Change Management Methodology, at the start of any project, we ensure that an Executive Sponsor is nominated to act as the face of change. This blog post explores the part played by an Executive Sponsor in a change initiative and their significance to the project.

 

So, what does being an Executive Sponsor actually mean?

 

The role of an Executive Sponsor is best untaken by a senior member of the project board, often the CEO of the company. The reason for this is that they are a respected, authoritative person who can aid in promoting change management and supporting the project from the perspective of the organisation’s strategic goals. They are a key decision-maker in the deployment, with the control over people and resource needed to finalise the best approaches and practices for their company; as well as a catalyst for change to get the ball rolling. It’s important for them to have a vision of what the change will bring to be able to identify objectives, outcomes, and measures. This, in turn, will create and emphasise a ”burning platform” – or absolute need – for the transition.

 

Executive Sponsorship usually involves a number of responsibilities when it comes to organisation-wide announcements and communications (see more about the importance of communications here). The elected sponsor is the one from whom end-users should receive any information and updates to do with the project, and is the internal presence that provides a sense of familiarity during such times of change. They are usually a big (if not sole) focus in the elevator pitch – this is the initial announcement and a direct message to all employees from the Executive Sponsor on the reasons and benefits of going Google. It typically includes the end goal and vision for the future, as well as the project roll-out plan and impacts on users that the move may entail. Their named sign-off on communications and senior position build the initial sense of urgency for this transition on an individual, personal level, as well as an organisational one.

What else makes for good sponsorship?

 

One of the top contributors to success for change management initiatives is active and visible Executive Sponsorship. All organisations look to their leaders in times of difficulty or uncertainty to be strong supporters and lead the way – this is no different when it comes to times of change. Senior leadership provides the credibility to maintain and articulate a clear and attractive vision for why the change is necessary and therefore, increase the impact of the messages received by the end-user. Likewise, their overall line authority gives them the ability to directly confront resistance in order to clear a path to success.

 

The Executive Sponsor will align the organisation’s infrastructure, environment and reward systems with the change, allowing for performance to be measured and managed accordingly. Having somebody well-known and influential celebrate project successes is meaningful to the end-user and encourages innovation long after the deployment has come to an end. This also emphasises that this is not just an IT project, but a complete cultural transformation (see here for a great blog post on how G Suite deployments underpin the journey of cultural transformation within businesses).

 

What are the risks of poor sponsorship?

 

Using an influential, senior person in the company for communications, means end-users are more likely to open (and actually read) the information they include around the project. Let’s face it, you’d pay more attention to an email from your CEO, than you would from someone in IT that you may not know! Additionally, when you see an email from your CEO, you immediately assume it’s content is important – otherwise, why would they spend their valuable time writing it?

 

As established beforehand, an Executive Sponsor should have authority and credibility. Without this, there is less of an incentive for people to co-operate and little sense of urgency for the transition. Visible senior involvement helps to avoid push-backs and delays of the project, as well as portray the change as a “burning platform” because their internal position brings value, urgency, and priority to the project.

 

Summary

 

I hope that this post has highlighted the roles and reasons for an active and visible Executive Sponsor in any form of change initiative. Not only do they boost employee engagement and promote the importance of change management, but they also have a direct effect on the success of the deployment as a whole. Having the right people involved and providing transparency throughout the project creates a purpose and a visual plan for the transition.

 

If you have any questions on this topic or for Netpremacy in general, please feel free to contact us here.

Blog post written by Fraja Hodges, Training and Change Co-ordinator, Netpremacy