Since the start of 2020, businesses across the world have dramatically changed the way they work. Work itself is transforming in unprecedented ways. For many of us, work is no longer a physical place we go to, and interactions that used to take place in person are being rapidly digitized. This was at first a shock to many businesses, but as we have adapted we have found that working remotely has had so many positive effects on businesses, people, and much more.
Amidst this transformation, time is more fragmented—split between work and personal responsibilities—and human connections are more difficult than ever to establish and maintain.
These are unique challenges, but they also represent a significant opportunity to help people succeed in this highly distributed and increasingly digital world.
Google is uniquely positioned to help here, given its history and product innovation:
- First, over 2.6 billion users choose G Suite. Google has spent decades building products that are simple, easy to learn, and anticipate users’ needs.
- Second, Google products are all cloud-based, so they can innovate with speed and don’t have to worry about maintaining legacy desktop apps.
- And third, Google’s global infrastructure helps deliver consistent quality & reliability around the world.
How Google is evolving to meet the need:
As a result of these changes, Google is building on these strengths and their vision for the future, by introducing some exciting new developments. Google has changed what was formerly (G Suite) to Google Workspace. This represents the brand accurately as so many changes have been made through 2020 to develop a platform that is easy to collaborate on, all through one interface.
Now, everything you need to get anything done, is in one place. Google Workspace includes all of the productivity apps you know and love—Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and many more. Whether you’re returning to the office, working from home, on the frontlines with your mobile device, or connecting with customers, Google Workspace is the best way to create, communicate, and collaborate.
To learn more about the new changes that Google are making, read their full announcement here.
How does Google Workspace help?
Google helps you get more done at work and at home—with communication and collaboration tools known and loved by billions of users, thoughtfully connected together. It’s a place for shared interests, projects, planning, and group work, with simplicity, ease of use, and helpful features that make any kind of work a little more satisfying. And it’s designed from the ground up with industry-leading security and privacy controls built-in — and powered by the cleanest cloud in the industry.
Top 3 benefits of Google Workspace
- Flexible: Designed for flexible, fluid, and fast collaboration – when, where, and how you need it.
- Helpful: Address what’s important & let Google handle the rest with best-in-class AI and search technology that helps you work smarter.
- Simple: An integrated workspace that’s simple and easy to use, so you spend less time figuring out how to manage your work and more time actually doing it.
Our role as a Google Cloud Premier Partner:
Netpremacy are always striving to work closely with our valued customers to ensure that they get the best out of their investment. Our goal is to help businesses across the UK to transform the way they work, for the better. Since the start of 2020, we have helped many customers to adapt to a new way of working.
“Businesses are looking for streamlined ways for teams to collaborate, connect, and get things done remotely – both today and in the future,” said Carolee Gearhart, Global Channel Chief at Google Cloud. “We’re thrilled to announce Google Workspace to help customers transform the way they work, and we look forward to working with our partners like Netpremacy to help organizations build a more connected future with Google Workspace.”
When the lockdown was announced, the DFS group decided to immediately close down all operations, pause deliveries, and halt manufacturing. DFS was then left with just an online presence, and had no other option than to furlough 5,000 members of staff across the UK. Read more on how DFS and Netpremacy worked together to ensure that the business was able to stay online and to keep the business running smoothly when the UK was first put into lockdown.
It’s not just current customers that Netpremacy has helped. Due to the pandemic, we have seen new relationships form with businesses across the UK. We first began to speak to Loxam when they urgently needed 100’s of Chrome devices to ensure that their whole company was able to work remotely.
They were rolled out and deployed within 3 days of delivery, so 200 members of the LOXAM PAD workforce were now fully operational and could continue working remotely. This rapid delivery and deployment is a testament to the hard work and effort the team at Netpremacy put into providing the right solution for their customers, and another great example of how Google’s browser first solutions have a real impact when it’s needed the most.
Read more on how we worked to get LOXAM PAD up and running in days.
Since the start of 2020, we have seen so many of our customers have to adapt quickly to ensure that they can run successfully through such challenging times. Now we have since run webinars demonstrating the new Google Workspace interface, which has been well received by our customers. We are already seeing fantastic adoption throughout, and have seen how this collaborative interface is having a positive impact on the way businesses are working, for the better.
Get started with Google Workspace
To celebrate the new launch of Google Workspace we are offering free of charge, our Google Workspace express onboarding package to allow your organisation to fully realise the potential of Google Cloud. This will cover topics such as;
- Data Migration
- Security Configuration
- Change Management
- General Best Practices
“It’s been a pleasure working with Netpremacy”
Pressure Technologies is a specialist engineering group with businesses in Sheffield, Rotherham, Barton on Humber, Glasgow, Cardiff and overseas in Vancouver, Canada, Germany and Pittsburgh, USA.
The company was introduced to Pressure Technologies at a Sheffield Chamber of Commerce event where CEO, John Hayward was impressed by the presentation Netpremacy gave on the benefits to a business that G Suite could offer.
G Suite had two core appeals for Pressure Technologies, cybersecurity with trusted Cloud-based servers and the ability to collaborate. With geographically diverse businesses, Google’s G Suite and cloud storage gave Pressure Technologies added security and a common operating platform across the entire Group. The Cloud encouraged and enabled collaborative and mobile working, with access to data from any device, anywhere.
The project kicked off with Netpremacy being invited to present to Pressure Technologies senior management team and business leaders, who were as equally impressed as John had been at the event in Leeds.
To ensure a smooth transition of the overall G Suite Deployment, Netpremacy broke it down into 2 projects, so each project had its own statement of work.
The first project began in July 2017 and included all the manufacturing divisions. Given the scale of this first project, consisting of 6 businesses, a decision was made to break up the project into two phases: Drop 1 and Drop 2.
Project 1 was concluded by December, and the second project for the Alternative Energy Division was delivered early 2018. Even though this second project was smaller than the former it still came with its challenges. With Pressure Technologies being dispersed between the UK and Canada, it meant the project team had to plan meticulously to avoid issues arising from the time difference, time constraints and international training both in person and remote.
Each of the projects began with a period of discovery, an important aspect to ensure a smooth transition. The aim of this was to find out what processes could be improved upon, where time was being wasted and more importantly, where G Suite could be used to improve efficiency and the everyday practices of teams and individuals. The information collected was used to form the training sessions, training resources and post-training support that users received.
Before the transition to G Suite and the training that was provided, Pressure Technologies were using Outlook. When the transition began, Netpremacy used a tried and tested approach for migrating the data. After the training sessions were over, the teams returned to their desks and all of their data had been seamlessly migrated across into G Suite. This then led to a successful transition for Pressure Technologies.
Training and communications were provided by Netpremacy as a part of managing the end user’s reaction to the change in the business. Moving platforms can often be stressful without the right communication to educate end users, leading to lower adoption levels if not managed correctly.
In this particular project, training played a very important role. Pressure Technologies encompassed most age groups and generations, as a result, there was a broad mix of confidence levels in using new tools. Taking this into consideration, Netpremacy took people from every sector of the business to be Google Guides, giving them access to G Suite before everyone else. This meant they were confident and in turn able to help their colleagues with the transition after the training and go-live had finished.
A programme of ongoing communications in the weeks following go-live ensured further support. A “Tip of the Week” programme was created and sent out weekly to provide small pieces of information and improve knowledge on how to use different aspects of G Suite. This series of tips have been very successful so far with some users being known to print them out or store them in some way to create their own ‘Google Handbooks’.
“I have been heavily involved in IT projects during my 35 year career, and none of them have ever gone this smoothly. It’s been a pleasure working with Netpremacy. We highly rate the team for technical and project management ability. G Suite is transforming the way we work,encouraging much wider collaboration then we had dared to imagine.”
– John Hayward – CEO, Pressure Technologies
Although the migration to G Suite is complete, Pressure Technologies decided to continue with the CSS programme that Netpremacy provides. They felt this was essential to the continued success for the transition to Google and did not want to leave people with the project without ongoing support to ensure G suite is successfully embedded into the whole Group.
If you have any questions regarding G Suite and how it can enhance your company’s performance, please contact us.
Jellyfish are a global boutique agency located in offices in the UK, Europe, US and South Africa. Jellyfish pride themselves on being accountable, autonomous, flexible and personal.
About This Project
In 2017, Jellyfish approached Netpremacy as they wanted to achieve a more flexible and collaborative way of working. Over the course of several months, Netpremacy facilitated the transition to G Suite for all Jellyfish offices around the globe.
The project was kicked off with teams from Jellyfish and Netpremacy to outline the approach for the project. Initially, the Core IT staff at Jellyfish were the first team to go live.
The G Suite Ninjas were next. G Suite Ninjas were a select group of Google enthusiasts, tech-savvy individuals who would help support other end users through the transition. Jellyfish created a series of fantastic illustrations to accompany their Ninja theme, and brought fun and creativity to their go live!
“Jellyfish decided to Go Google in 2017 to further enable us to work in a more collaborative and secure environment. Netpremacy were incredibly helpful throughout the project, and ensured that our transition to Google was a smooth one”
– Daniel Paget, Group Operations Director
For the final phase of the project, to make all other users live, Jellyfish and Netpremacy took a ‘big bang’ approach. This meant everyone went live on the same day. G Suite branded bottles, T-Shirts and stickers were handed out, along with bunting, balloons, and cake to decorate the offices during this time. This made Go Live week a more engaging and exciting event for everyone in the business.
In addition to this, Netpremacy built a social intranet for Jellyfish to display content and create a central place for internal communications. This intranet was accessible for all staff members which integrates with G Suite where people’s emails, calendars, and files can be displayed for a more personalised feel. The intranet allowed for easier access to information, news, and files and formed an online social community for Jellyfish. This was also launched at the same time as users went live on Google making for a whole new exciting user experience!