Building better relationships with an intelligent customer service platform
Zendesk helps you to build better relationships with your customers with their intelligent omnichannel customer service platform. Netpremacy can help you to utilise the Zendesk platform to transform and effectively manage your customer service and facilities management infrastructure.
Zendesk Support allows you to manage your customer support in one centralised location allowing for effective, personal and efficient communication. We understand that no two businesses are the same. Zendesk can allow you to bespoke configure your workflow and integrate external systems with a library of supported API’s allowing for an unparalleled experience, for you and your customers.
Zendesk Chat allows you to speak with your prospects and existing customers in real-time. Chat is supported by a powerful analytics dashboard where you can see transformation taking place in real time. Increased sales and happier customers makes one happy business.
Complement Zendesk support and Chat to allow for a powerful package of customer management software. Integrate with ticketing systems and dashboards to ensure that your sales team exceed targets, month on month, year on year.
Build a comprehensive and extensive Help and Support dashboard on your website. Allow your customers to communicate with each other, allowing employees to focus on what matters. Integrate this with your support and ticketing platform, and provide a seamless end to end support service that will blow your customers away.