Google Workspace Support

Minimise business disruption.

• Log your support request through our easy-to-use support portal to ensure the fastest resolution time.

• Don’t wait for long call back times - our dedicated support team will jump on the ticket as soon as it lands, helping minimise any business disruption, no matter what scale.

• Feel safe in the knowledge that your issues will be resolved, and you’ll be back to business in no time, with our 100% SLA achievement rate.

Get back your IT team’s time.

• We manage any Google Workspace related issues so you don’t have to. If we can’t resolve an issue ourselves, our team will manage and communicate escalations to Google on your behalf, freeing up your IT team’s time to get on with value-adding projects, not fixes.

Unlock the expertise you need.

• Our Google certified support team know the products inside out to give you the best resolution in the most efficient way.
• Take advantage of bespoke support from our experts who work with a setlist of customers daily, meaning they are well acquainted with your business processes.
• Give your in-house IT team the added peace of mind that our Google certified colleagues can offer advice, support and fixes even with the most complex issues.

Trusted advice from real people.

• Speak directly to our support team, no robots, no online chat, just real people, resolving your issues.

• Our support teams pride themselves on a 100% CSAT score helping over 500,000+ end users stay on track with tech.
• Get the right person on the job, our teams delicate your problem to the most qualified member to get the job done.

Existing customer?

• If you are already a Netpremacy support customer, log a support ticket here and we will be in touch as soon as possible.