Netpremacy Support Services

Providing professional support for IT administrators

Providing professional support for IT administrators

Working in the cloud doesn’t need to be stressful. At Netpremacy, we provide a support service that helps keep your company and IT systems up and running. Netpremacy's support services team ensure successful delivery of on-going support services, even on the most complex projects that we come across. We provide support from concept to operational completion of a project. Our support desk team is qualified and Google certified meaning that you are in safe and experienced hands. 

We provide professional support for IT administrators to ensure your business is up and running and with support when needed. No package is the same, as each support package is bespoke to cater to each individual business’s needs. 

Supporting over 3000 customers in over 30 countries around the world, Netpremacy services are backed by leading global network operations and customer care engineers providing the infrastructure to deliver exceptional solution support.

Netpremacy provides support on the following;

  • IT Support 
  • Disaster recovery 
  • Phone systems & VOIP 
  • Servers & Networking 
  • Migration 
  • Support for Google core services

If you are already a Netpremacy support customer, log a support ticket here and we will be in touch as soon as possible.

Log a support request

Advanced support with our CSS program

Netpremacy has a range of enhanced support services. As part of our Customer Success Services initiative, we are able to provide enhanced technical support with increased SLA's meaning that we can support you when you need it the most. We use a comprehensive helpdesk infrastructure so that when you log your support request with us, it is automatically flagged with the Director of Customer Success Services. This process ensures that you get the most comprehensive support that you need at the quickest possible time.

Find out more about our CSS Programme

Find out more about our support services