Customer Success Services

Discover new possibilities as part of the CSS community.

Build on your foundations and explore the full functionality of Workspace, with bespoke strategies, tailored support and invaluable relationships.

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Add a Google expert to your team

  • Get a truly tailored service. You’ll work with one dedicated expert (not a different person every time you email) that understands you, your team and your business goals.
  • Focus on what matters. Discuss avenues for growth, next steps or issues in fortnightly check-ins with your CSS expert so your service delivers in ways that are most important to you.
  • Rest easy in the knowledge that our team are Google experts so you don’t have to be. From troubleshooting to understanding specific functionality you need to support your latest project, we’ve got you covered.
  • Fast track your way to workspace success with ready-to-go resources from our exclusive CSS online portal.


Get maximum ROI for your Workspace Investment

  • Boost workspace adoption within your organisation with a choice of tailored campaigns to get your end-users on board and upskilled.
  • Avoid duplicating spend and the training time needed to invest in new tools by understanding the full functionality of Workspace.
  • Realise the benefits of collaborative working with Workspace by making sure your teams are using it to its full potential, creating an agile and open business environment.


Save time and reduce IT admin

  • Reduce improper use across the company by encouraging and implementing best practices.
  • Empower your teams to solve everyday problems themselves - we’ll show them how to find the help they need without coming straight to IT.
  • There’s no need to create documentation for your end-users - use our extensive list of ready-to-go resources to help understand, advise or train colleagues on products and services.


Optimise end-user security

  • Identify the different types of risks to look out for within Workspace and how to manage them.
  • Mitigate potential risks with campaigns designed specifically to improve your Workspace security. Use our recommendations and best practices to help you improve your security posture.
  • Implement policies and procedures into your roadmap to avoid security threats in the future.


Level up your business

  • Build invaluable relationships with industry leaders at our regular CSS events, troubleshoot as a group, and gain insight into how other businesses are utilising Workspace.
  • Ensure your team only creates value-add solutions. Our Google experts will tell you if there’s Google functionality already available to meet your needs.
  • Explore what’s possible with access to Google BETA programmes, helping you uncover opportunities for new projects and ideas.
  • Gain strategic advice on how the IT team can become a major, recognised and valued part of the team.


Why Netpremacy?

Google Workspace Award Winners. We’ve won Google Awards for our Workspace contribution two years in a row. When you work with us, you can feel assured we can help make your workspace dreams a reality.

Over 10 years experience. When it comes to working with Google Workspace, we’ve seen it all. Whether it’s migrating enterprise-level data or hand-delivering Google Meet kit to your offices in time for an important meeting, we’ve got you covered.

Gain a partner, not just another provider. We only work with businesses that want to work alongside us as one team to get next-level outcomes and consistent value-adds. We don’t recommend anything we wouldn’t use ourselves, and if something we supply isn’t right for you, we won’t supply it.