Last week some of the Netpremacy team attended Cloud Expo Europe at the Excel in London. Netpremacy actively encourages the team to attend these types of events as it enables us to keep on top of current trends across all industries. In order to continue to provide solutions to the problems that many industries are facing in the cloud today.
The event covered all aspects of the cloud from the physical data centres all the way to smart analytics, AI and Big Data. Over the course of the two days, there were representatives from the public, private and not for profit organisations. All of which have already, or are at the beginning of utilising clouder services for their digital strategy in order to stay agile.
We were particularly interested in attending sessions from the British Heart Foundation, The Met Office and Autotrader. The team was intrigued to learn how they were using data to drive and enhance their digital strategy, in order to gain a competitive edge in the market place.
How the British Heart Foundation are using data to influence healthier living
It was interesting to hear how the British Heart Foundation is using patient data to understand people’s lifestyle choices and how they then use this data to learn from. This data can then be used to influence people to live a healthier lifestyle. The British Heart Foundation then do this in a number of ways to ultimately try to change people’s behaviors and encourage people to choose healthier options.
Ursula Dalton, CTO at the British Heart Foundation highlighted how the business is using massive amounts of survey data, hosted in the cloud to analyse and understand patients’ lifestyles. In order to do this, however, Ursula highlighted the importance of sound infrastructure to ensure data is housed in the correct environment. This is imperative towards ensuring the data can be analysed, queried and understood in high volumes at lightning speed.
Using supercomputers to predict weather conditions
We heard from the Met Office on how they are using supercomputers to predict weather patterns by using a mix of Artificial intelligence & Machine Learning models. The Met Office operates a hybrid cloud approach and houses a lot of this in its two large data centers. James Tomkins one of the chief architects delivered a digital session and stressed the importance of fully understanding your technical estate, what data you have, where it’s held & what your technical debt looks like.
Manchester City Council
Manchester City Council gaged quite an interest with the audience, as they described how they are predicting traffic flow into the city & understanding the reasons for travel, the different modes of transport and the effect it is having on the city as a whole. They also touched on their future plans to expand their data plans into healthcare.
Adrian Slatcher spoke about how the council needs to work smarter and operate a more agile governance process and this involves the use of the cloud. The council already utilise Google’s G Suite platform to aid productivity and collaboration within the organisation and are now beginning to adopt more Google and public cloud products to help with their Smart City agenda.
A concise and effective speech given from the dev-ops leader at Autotrader put some clarity to the actual advantages that utilising cloud services, in particular, Google Cloud Platform, Kubernetes and the Istio stack.
Having started their cloud journey in 2018, Autotrader along with their impressive development team of 200, successfully managed to move 314 apps to the cloud in that time and in 2020 will have completely migrated all applications. Their end goal was to simplify their development processes and have a clear and overall view of their applications, clusters and app directory view.
Having used other cloud providers in the past, such as VM ware, Autotrader found that using Google Cloud and Istio were their chosen suppliers for their specific use case, they have now successfully freed up their development and operational teams time to focus on other tasks.
The one thing that is evident from all the sessions we attended is that there are endless possibilities to use data to gain valuable insights. As we enter into an age where data is all around us and collected from so many different sources its integral that we begin to understand it and use it in a positive way, be that looking to change a lifestyle choice or simply understand our customer base and buying patterns.
The main takeaway from this was the underlying challenge all organisations found, which is the importance of putting in the correct infrastructure. Without these projects will fail. If we don’t have a flexible environment to host the data we collect, gaining those insights is a much harder task. We need to understand where the data is coming from, what our legacy systems look like and what data they hold.
Cloud Expo had a very good turn out, showing the importance of data, sharing use cases, insights and services which can positively impact other organisations, whether similar or different. We can visibly see that there are many organisations now collecting their data and finding analytical and correlational insights to boost profits, free up departmental time and challenges or better serve their customers or the public. It’s also good to see Google’s input with some of these, providing scalable, cost-effective solutions in different scenarios. If you would like to learn more on how Netpremacy can help you to gain a competitive advantage from your data, contact us.
How businesses can leverage Big Data to be ahead of the game
Big Data is the latest step in traditional data and business intelligence solutions. When the phrase Big Data is mentioned, there are three important characteristics that are essentially associated with it. Velocity, variety and volume. With Big Data, you now have the ability to make sense and understand large volumes of data, as well as to combine it with data from external sources. Businesses now have access to this through highly scalable and affordable cloud computing. Using Big Data is becoming increasingly popular and is the future approach companies will use to read and understand the data that they are collecting. Businesses can use it to better understand their customers, how they behave and get an enhanced insight into their target audiences, resulting in more efficient sales, marketing and ultimately better ROI.
Not everyone is a technical guru and that’s ok. Sometimes before delving into technical and more complicated matters, it is easier to explain how Big Data works and how millions of companies worldwide can benefit in many different ways. This is why we have explained in layman’s terms how your company will benefit from Big Data services such as Google BigQuery.
It has been debated that that data could now be more valuable than oil. This is a scary yet realistic thought in the constantly changing world of technology. Why not capitalize on one of the most valuable assets your company is collecting on a large scale, every single day?
For example, think of a high street retailer and how much data they collect every single day. Sales data, promotional information, store footfall, customer demographics, etc.
Being able to store infinite amounts of data allows you to track and spot trends which would otherwise go unnoticed with a smaller dataset. For example, organisations are harnessing the processing power of Google Cloud to build ML models to target marketing promotions towards new and untapped potential customers; rather than customers who would otherwise already purchase the product and thus expanding the customer base.
Why Google Cloud?
Google Cloud Platform has a host of services/products that can help organisations with the challenges of storing, processing and analysing enormous quantities of data in close to real-time. Other services available within the Google Cloud portfolio of products can then be used to enrich the data further;
Big Query ML predictive analysis
External data feeds (Weather, Social Media, etc)
If your company collects massive amounts of data every single day (and many companies around the world do)then there is a strong chance that you can enhance the way you use and analyse data.
Organisations data teams are using their enriched, multi-petabyte datasets to perform incredible real-time analytics on their customers, suppliers, logistics networks and more; providing a competitive edge over their opposition in a highly challenging marketplace.
Big Query is designed to allow your existing data engineers to perform analysis with no further training requirements; data can be extracted from BigQuery using standard SQL commands. BigQuery ML democratizes machine learning by enabling SQL practitioners to build models using existing SQL tools and skills; allowing organisations to harness the power of their data in Google Cloud to build forecasting and other predictive models.
Where does Netpremacy fit in with this?
Netpremacy has dedicated data engineers that specialise in data analysis, machine learning, BigQuery and much more. We provide bespoke solutions to fit your companies needs. To first establish you need our team to provide consulting services to assess how your company works, what data it is collecting, and how it’s collecting it. We look into what we can do to help you read the data faster and more effectively, which will help to result in better ROI for your business in the long run.
We are always more than happy to help and to discuss your requirements. To find out more about how you can benefit please contact us.
Scale with Netpremacy and Google Cloud – Event success!
At Netpremacy, we are thrilled to have a collaborative relationship with Google which enables us to hold events at some of the most sought after venues in the UK. Last week, we joined Google at their head office in Central London to host our latest event, our SMB Summit 2019, Scale with Netpremacy and Google Cloud.
During our recent event we shared insights from our customer success team at Netpremacy about how to get the most out of Google Cloud and how Google’s behind-the-scenes security functions keep our data and devices safe every day.
We had speakers from all corners of Google Cloud discussing how partnerships are key to the growth of Google and and how Google’s personalised solutions enables small/medium businesses to thrive and grow.
Our clients; Ovo Energy and Your Golf Travel / Spabreaks.com also joined us to share their experiences of scaling their businesses using Google Cloud applications.
To recap the insights from the SMB Summit, we have highlighted our key points from our esteemed speakers and panelists here:
Netpremacy’s first step of change and digital transformation is identifying something that needs to be solved, then most importantly, implementing that soution well and learning from it to develop the next phase of transformation.
Alastair Lumley, Google Cloud Account Manager, Netpremacy
Why are Google Partners so important? Partners like Netpremacy work as an extended part of the Google team, providing customer support, bespoke solutions and can develop Google products to meet a customer’s unique need. Partners are engaged in every opportunity with a customer and enables scale and digital transformation.
Mark King, Partner Manager, Google
Netpremacy’s implementation of G Suite has transformed the way Ovo Energy manage the IT function as a rapidly growing challenger brand, enabling a seamless and secure experience for both employees and customers. The use of G Suite has enabled a more productive working environment without IT disruptions, which has led to Ovo Energy being voted as one of the The Sunday Times ‘Top 100 Companies to Work For’. – Richard Tucker, Senior Enterprise Technology Manager, Ovo Energy
How can we help to serve you better? Netpremacy defines their Customer Success Service function as the proactive engagement with customers to deliver long-term success by building relationships and helping them realise the full potential of a product or service.
Jacob O’Hara, Customer Success Services Manager, Netpremacy
Gmail already exponentially improves productivity, with features such as smart reply, built-in chat and add ons. However, Google Cloud is currently developing a Gmail hub to become a ‘one tab to rule them all’ with AI at your fingertips, eliminating cumbersome cross-tab activity, allowing you to work on what truly matters.
Roman Sorocan, G Suite Specialist, Google
Why are businesses moving to Google Cloud Platform?
To reduce infrastructure costs, improve reliability and scale smoothly
To more rapidly build new apps and experiences
To gain more value from data and predict business outcomes
To make teams productive with secure mobile / devices
Google Cloud can help you meet existing needs and reinvent your future. – Denis Casey, SMB Manager, Google
Cloud technology is becoming the new standard:
73% of organisations are using cloud technology
84% of companies have multi-cloud strategies
However only 10% of workloads are on the cloud, meaning that many IT projects remain on-premise
This shows that there is still plenty of opportunities to unlock more value for your business.
Louis Fontaine, Google SMB Manager, Google
“With Google Cloud Platform your team can focus on your business, not your infrastructure”
Since integrating Google Cloud into their business in 2013, Your Golf Travel / SpaBreaks.com have utilised the full scope of Google’s Machine Learning portfolio such as BigQuery as an enabler to extract data from other systems, including e-commerce platforms to analyse data and make better business decisions.
Stephen Lewis, CTO, Your Golf Travel / Spabreaks.com
Unlock the power of BigQuery to gain insights into your business’s data through both real-time (streaming) and batch analytics at the same time. Get started with BigQuery to empower and influence your business during key decision making with analysis and visualisation of massive datasets.
Nadeem Sharieff, Data Engineer, Netpremacy
Finally; the leading advice provided by the breadth of cloud experts for small/medium businesses is to simply get started with the cloud. Utlise some of the tools on a small, experimental scale, explore how the tools can be used as a pivotal role in your business’s future growth. Structure your business with the tools it needs to scale upwards, starting with Cloud as a baseline.
Netpremacy’s Change Management / CSS team can help your team to plan for scale, from initial discovery and planning through to deployment and support.
Couldn’t make it to our recent event? Register here to be the first to find out about our upcoming schedule of events located in both Leeds and London focusing on the topics that are trending in your industry.
My name is Christos Amyrotos and during my time working as Training Coordinator for Netpremacy I have learned the value of providing successful training sessions. Educating users on what is possible with Google Cloud’s suite of products is so rewarding, it has been a brilliant experience due to being on a constant learning curve as Google Cloud is forever evolving. One of the roles that come with my position is floorwalking.
Floorwalking is a term we use, at Netpremacy, when visiting a customer site to offer at desk support and answer any questions end users may have on or around their Go-Live day. Floorwalking, to us, is essential to ensure that everyone experiences a smooth transition to G Suite and any questions are resolved as soon as possible.
Visiting a new customer site, especially for the first time, is always an energising and challenging experience; you are in their territory guiding them on how to use new technology in line with their internal best practice policies. Meaning that we have to dig a little deeper to solve very specific problems, as well as suggest new and better ways of working for individuals and teams. It’s incredibly rewarding to know that our customers have faith in us as trainers to answer their questions and help them learn a new way of working. We focus on gaining this trust by working with the project team to gain a deep understanding of company culture, inefficiencies that need addressing and what they are happy for us to recommend to those we come into contact with.
Recently I attended an event at a customer site where end-users had the opportunity to ask any G Suite related questions during their lunch break. Excited by the opportunity to help I jumped at the chance to attend!
We created a drop-in zone for users, at the customer site, with Netpremacy and Google banners and a selection of our lightweight yet powerful Pixelbooks so that people could get an insight into the Google tools we work with every day at Netpremacy, and how easy they are to use.
Our pop-up Netpremacy drop-in zone was visited by many G Suite users, with many interesting questions about the platform and with unique challenges for each of their workflows.
Personally, I love it when an end-user finds the courage to speak to us and asks questions. It’s all too common that users are too shy to approach us thinking they have a “stupid” question but we always remind them that there is no such thing, every user has their own unique requirements. Of course, some questions were easier to answer than others and we were happy to spend time consulting on exactly what they were looking to achieve, in order to give them the most appropriate solution to meet their needs.
One thing was certain; no one left our drop-in zone without receiving a bespoke solution to their question or enquiry; even if we had to do some more research and testing, we assured them we would get back to them with a clear solution.
That is just one reason why I find Netpremacy such a great place to work; we are encouraged to take the time to listen to those we come into contact with. Even if it means we have to do some more research, we always endeavour to find the answers to their questions and love rising to the challenge of providing a solution to even the most difficult of problems.
We aim to make sure that our customers know we listened to their requests, and that we are working on it. Everyone who visited our drop-in zone left with a smile, feeling armed with the skills to confidently use G Suite and I do hope they felt as if they had gained more knowledge in the process. I think we all learned a lot that day and for that, I call it a success!
Netpremacy provides a range of training and change management services adapted to suit your specific business needs. Find out more about some of the services we can provide here.
65% of companies in the UK said they were looking to scale-up in the next 12 months with most citing that funding is was leading force hindering their growth. Businesses must ensure that they are ready for funding and have their growth plan prepared for their business to swell with an influx of investment.
Having worked with many successful scale up companies through digital transformation and change management strategies, our team at Netpremacy have devised the top three success factors for businesses preparing to grow exponentially.
Long Term Vision
For any small business, it’s imperative that the founder(s) have a vision for where they envisage the company growing to in five, ten, even fifty years. This enables them to be able to plan and structure the scale-up strategy realistically considering resources, processes, internationalisation and most importantly, testing their proof of concept at each level of scaling up.
Digitisation of Process
Often when small businesses grow into medium businesses and hire teams, they undergo huge changes from operating nibley or ‘on the fly’ to having to put in place robust processes that are easily adopted by the ever-growing team. The most reliable and scalable method of implementing these processes is by using a cloud based platform such as Google Cloud Platform which allows organisations to centralise the management of their teams and protect their IP and Data in a secure cloud operated system.
Internal Capacity and Capability
As businesses grow, it’s inevitable that the skills required to run a medium sized business will change, diversify and become more complex. Businesses must ensure that they invest in specialists who have the capability to keep up with market transformations and deliver to their evolving customer base. It’s worth considering that this mix of skills may require remote or international workers, therefore the systems in place must be able to enable these skilled workers to collaborate, effectively in a flexible, cloud-based environment.
This preparation phase in a business’s growth cycle is integral to them receiving the funding to enable them to scale. We believe that learning from other small and medium businesses experiences is the best way to take on these challenges for your own business. With this in mind, Netpremacy and Google are partnering to hold an event at Google HQ in London on 10th October, to provide focused advice from Google experts on how you can unlock more from GSuite and Google Cloud Platform. We have our own clients, ‘Your Golf Travel’ and OVO Energy joining us to discuss how they have implemented an efficient, collaborative and fit for scale working environment using Google Cloud.
On the 25th June our sales team headed to Manchester for 3 busy days at the Housing 2019 expo show. We teamed up with our longstanding partners Ringcentral to co-host a stand at the exhibition.
Housing 2019 is one of the leading events for the housing industry. It is Europe’s largest and most inclusive housing festival.
Our aim of the event was to meet leaders within the social housing industry and listen to the problems that they feel are most prevalent within the industry for them today.
Our objective was to share how the latest in Cloud Technology can revolutionise how Housing associations interact with their customers and how to drive customer service and success through modern technology.
We enjoyed discussing ways to overcome existing challenges within the sector, and of course the stand would not have been complete without the standard Netpremacy table football!
“The event was a great success for both Netpremacy and RingCentral, we met a number of leading figures within the industry and got a real feel for where the pain points are and how to tackle them head on using the latest in Cloud technology.”
Thomas Reed, Cloud Communications specialist, Netpremacy.
We teamed up with Ringcentral to host a guest speaker in the silent theatre at the exhibition, Sunny Dhami, Senior Director of Product Marketing spoke on behalf of RingCentral exploring how new technologies, such as Cloud Telephony, can bring huge advantages to the sector. He discussed in detail about how the housing industry is changing with a digital first strategy. Housing associations are entering a new era where customers are expecting more in terms of availability, customer service and response times. This is due to the service they have grown used to receiving in their day to day lives and expect the same. Cloud technology is rising to meet these expectations, as a result, housing associations need to keep up. This was demonstrated and showed how more housing associations are seeing the benefits of digital transformation.
We had a fantastic time at the event, meeting so many interesting people with unique challenges to discuss. if you have any further questions about digital transformation, change management and Cloud technology in the housing association sector please do not hesitate to contact our cloud telephony specialist on email@example.com
We host and attend a number of events and exhibitions throughout the year, with changing focuses, locations and target audiences. To stay up to date on where we will be next, visit our events page, and follow us on Twitter and Linkedin.
Netpremacy’s Highlights: Women of Silicon Roundabout
At Netpremacy we’re committed to enabling the continual learning and development of our team. This week we attended the annual Women of Silicon Roundabout event with the intention to gain insight on emerging technology trends such as Machine Learning, AI and much more.
Ashley, Bryonie and Francesca from the Netpremacy team joined the 6,000 strong community of Women in Tech at ExCel, London to attend workshops, keynotes, seminars and networking events. This was to explore the cutting edge of technology and what it means for the future and in particular, what it means for women in the industry. It was fantastic to see so many like minded women in technology coming together under one roof.
The morning of keynotes was introduced by Shephali Silitoe. There was a definite buzz in the busy keynote session as Shephali spoke about new roles that are actively changing the future and how we are now working towards “empowerment, action and change”.
The team thoroughly enjoyed the conference, below are just a few of the many highlights and inspiration that we took from the 2 days.
The first speaker of the day was the inspirational Karren Brady, who is well known for becoming the Managing Director of Birmingham City football club at the age of just 23 and embarking on a successful career in sport, media and politics. She is now seen on popular TV programme The Apprentice. Karren broke the rules and became one of the first female football bosses in history.
Karren went on to describe how she transformed the club from insolvency to financially robust in just a few short years without the assistance of day-to-day technologies that we all benefit from today. She spoke about how to run an effective business and said that “nothing is achieved alone, you have to work together”.
Karren gave the audience 6 key ingredients to focus on to get the career that you want, these were; leadership, ambition, determination, attitude, direction, and to be positive.
Machine Learning for Startups
This seminar brought to light how many businesses are developing machine learning processes into their infrastructure. Milly Leadley, a data scientist at Ravelin explained the two different ways that Machine Learning is commonly used.
Machine Learning is used in many B2C businesses for personalisation and usability for consumers, specifically in the health and wellbeing sector. A fantastic example of ML being used for health is Flo, an AI-powered health app for women, that “learns” to become more accurate day by day, providing personalised daily health insights.
This is a great example of how ML is used to help improve the quality of life but is by no means relied on 100% for results or accuracy.
However Machine Learning in B2B businesses is different, people are paying for a service, and rely on the service to deliver security and accuracy. Machine Learning can be used to predict possible spammers on sites such as Deliveroo. This functionality is becoming more advanced and accurate with each use, trusted and more advanced, and is therefore sold as a business-critical service to businesses such as Deliveroo.
This seminar was a great opportunity to see the two very different sides to Machine Learning, focusing on the consumer and the business.
How are we preparing our businesses for jobs that don’t exist yet?
Dayne Turbitt spoke about how collaborative AI is allowing us to move at a faster scale, and as a result businesses are adapting and changing so fast, that we need to make sure that we keep up. An example of this is AI chatbots, taking away the menial jobs from the humans so that we can focus more on being creative.
We now have “the internet of things” which is allowing us to use data in ways that we have never used it before. 5G is an exciting technology that can be combined with innovations suc
h as autonomous cars which will change the future of transportation for humans, goods and more.
One question was raised. “Are we ready for Gen Z?” Young adults of today have grown up as digital natives from birth, living with technology as a touch point throughout their entire lives. They expect technology to be a seamless experience in every aspect. An interesting thought to consider…
Digital transformation in your organisation
Jo Hannaford from Goldman Sachs discussed how she was given the task to push digital transformation in her workplace over the short space of 9 months.
She spoke about how she did this successfully and how technology has evolved massively over the 25 years that she has been working for the business.
She described the agile processes they took up to make the digital transformation successful, and had to completely change the company’s mindset about working. She spoke about what digital transformation looks like when working at a bank and how they have to think about the data and processes in depth before beginning.
This was not an easy project and took a lot of engineering and collaboration. But that is has created a place that has flexible and a more collaborative way of working. Jo mentioned that she does not focus on when people come and go, or if they work from home, and that the quality of the work matters more. This has become possible since moving to the cloud and undergoing a massive digital transformation.
A great insight into how moving into the cloud is helping businesses from all over the globe to work in a more collaborative and successful environment.
Digital transformation & the future of energy
This was an eye opening and inspiring keynote that took place at the beginning of day 2.
BP’s global footprint is vast, supplying energy and fuel to over 72 countries around the world. This means that the company is working on a massive scale, and therefore needs to use powerful tools such as Machine Learning and Big Data to learn and develop in such a fast paced industry.
Claire Dickinson explained how BP are working towards one of the worlds biggest problems, climate change. She spoke around the enormous transformation our planet is going under. Dickinson said “You don’t get a bigger challenge than climate change” and went on to explain how BP are incorporating Big Data into locating the optimum areas for charging points for electric cars. This helps with reducing global warming.
This session was a fantastic opportunity to see how AI and Big Data are helping to make the world a better place on such a large scale.
Digital is democratic
In this incredibly personal and engaging keynote, Alison Clark spoke about wanting to deliver a positive human future – for everyone. She explained that “digital will make the world of work more democratic”
She mentioned all of the fantastic advancing technologies that are being built and used in today’s society, but how we now need to start looking at making these more accessible to everyone. This means people who may have visual or physical impairments.
This was a great point, and is something that the industry should look towards next, making technology accessible to everyone. The inspiration for some of this drive, came directly from Alison’s personal life, as she has a young daughter with cerebral palsy.
Data for good
This seminar was one that really opened our eyes to the massive impact for good that data can be used for.
The seminar began with an introduction into Machine Learning, how it works and how it is used to determine which plane you will be booked onto when you are booking a flight online.
The seminar then took a more serious turn and began explaining money laundering, and how we are trying to track it today. There is usually always crime associated with money laundering to ‘clean’ the money and get it back into the banks. One of these ways is through human trafficking.
We now have systems that when people are signing up for a bank that can check peoples records, see their connections and make the assumption on whether they should be allowed to bank. This does not completely stop the crimes taking place, but is a beginning to helping towards fighting money laundering and the crimes taking place because of it.
At Netpremacy, we can’t put enough emphasis on the value of sharing insights and learning from our peers in such a fast-paced, competitive industry as technology is. We hope that our highlights of the incredible event ‘Women of Silicon Roundabout’ has provided valuable insight into the changing world of technology and the exciting opportunities it’s presenting for not only women, but everyone who is exploring the exciting world of technology. There’s no better time than now.
Netpremacy are joining forces with RingCentral to attend and host a stand at Housing 2019, Europe’s largest housing festival.
RingCentral is the global Gartner leader in UCaaS and can be seen as ‘best in breed’ for this technology. A combination of Netpremacys expertise in transforming businesses through cutting edge technology and RingCentral’s pedigree in cloud-based communications and collaboration solutions makes this a formidable partnership.
At Housing 2019, Netpremacy and RingCentral are partnering to address the technological challenges facing the housing sector. The key areas we will be discussing on our stand are:
How the next generation of workers and customers are communicating and how to keep up with their evolving needs.
Streamlining operations using new and emerging technologies and platforms to futureproof the housing sector.
Remaining reliable and avoiding disruption regardless of where workers and customers are located through the use of cloud technologies.
With 450 speakers, 400 key exhibitors, 12 streams of innovative content and a footfall of over 12,000 decision makers across three days – it is the biggest meeting place for the whole housing sector.
Visit us at stand TE38 to discuss how cloud technology can decrease costs, increase efficiency and enable your customers to experience cutting edge customer service.
On 25th April, during the largest digital festival in the North, Leeds Digital Festival, we were proud to host an afternoon of knowledge, innovation and networking on the topic of modernising and transforming workflows. In attendance were guests from a variety of businesses across the country, all interested in how cloud technology is revolutionising workplaces and how to implement these changes.
Ben Trood, our Head of Business Development, kicked off the afternoon of speakers with an introduction to Netpremacy and how we are reimagining how businesses work, following three rules; ‘make it fast, make it smart and make it together.’ This criteria works in synchronicity to meet Netpremacy’s mission statement across every project and every client: ‘solving complex business problems with innovative technologies.’
The first guest speaker was Sam Zeyd, Territory Manager at G Suite, one of Netpremacy’s leading collaborators for cloud innovation and collaboration. Sam explained how Google Cloud is constantly helping businesses to become more productive, mentioning that “Companies are currently losing 8 hours a week searching and consolidating data, and losing 11 hours a week reading and responding to emails.” So how can we improve on this and use our time more effectively? Sam went on to explain how Google Cloud is “building bridges across organisations”, creating a culture of collaboration and allowing organisations to “work better together and maintain a shared purpose.” “G Suite is not just a productivity suite, it is a living, breathing organism with behavioural patterns, learned from you.”
Next to give their insights into the future of working was Richard Tucker, Senior EnterpriseTechnology Manager at Ovo Energy. Richard provided valuable insights on how G Suite has facilitated the rapid growth of their business, improved the user experience for their 2,000 employees, and made mobile working a lot easier for their technicians. When asked how Ovo Energy managed the cultural shift of implementing G Suite, Richard replied “We used Netpremacy. You need a partner to win the hearts and minds of your organisation and achieve full integration to grow your business.”
Finally, Google Chrome Enterprise Specialist, Anthony Wicks, spoke about the advancements of Google Chrome and the success of their Grab and Go scheme. A self-service laptop pick-up and drop-off system, Grab and Go was developed with busy Googlers in mind, as a response to many employees experiencing costly downtime due to technology repairs. The impact of this initiative at Google has been visible already, when amazingly it paid for itself after just 50 days, with 33% of employees now using the service every year.Anthony expressed that at its core, Google is “about making it simple and easy for the end user, because at the end of the day they just want to get their job done” highlighting that, although 15mins of updates may not seem like a long time, multiplying this across a business with 2,000 devises results in 500hrs of downtime and loss of productivity.
Following the presentations, the conversation continued with a networking reception. Guests and speakers discussed the benefits of adapting to a working practice that allows for more collaboration and reduced downtime to ensure productivity continues to grow. The future of working is changing and collaboration is key.
Thank you to all attendees and speakers at the Leeds Digital Festival ‘Future of Working’ event. If you would like to continue the conversation about how Google Cloud could transform your business for the future of work, please get in touch here.