Zendesk - Digital services for the public sector 4 March 2020
Zendesk joins forces with Netpremacy, Authorised Zendesk Solution Provider and Google Cloud Premier Partner in the UK. Learn more about the recent trends in customer service and sees how that translates into public sector.
We are delighted to share our latest insights into the customer experience in government sector, together with a great customer case study from the Department for Education as they share how they are engaging with citizens in the digital age. Learn how Zendesk can support your organisation in partnership with Netpremacy, and provide some ready-to-use tips on how to maximise your CX. We will also cover how integrations with G Suite, Hangouts, and instant messaging through WhatsApp can make a real difference to your customer satisfaction.
To finish our conference, we'll open the floor to your questions and networking opportunities with your peers over lunch.
G Suite for Retail 2020 28 February 2020
G Suite for Retail
Join us for a half-day event in our London offices to see how Google and leading retail companies like Lush, Ocado, NEXT and others are creating the shopfloor of the future. Connect with and be inspired by industry leaders on how to transform your company and future proof it in the age of digital natives. Deliver a customer experience that will attract new customers and secure long term retention.
Why you should attend
- Learn how to share and collaborate on product designs, mock-ups, quality guidelines and KPIs in a secure Google workspace.
- Discover how leading retailers bring new products to market through faster and tighter collaboration and better task management.
- See first hand how a modern shopfloor and e-commerce experience can be connected and managed.
| Time | Session |
| 09:00 - 09:15 | Check-In & Registration |
| 09:15 - 09:45 | The Power of G Suite for Retail - Keynote |
| 09:45 - 10:30 | Live Showcase of G Suite on the shopfloor |
| 10:30 - 10:50 | Break |
| 10:50 - 11:30 | Ensuring G Suite success with Netpremacy |
| 11:30 - 12:15 | Why DFS chose G Suite - Will Rose from DFS |
| 12:15 - 12:30 | Wrap Up & Questions |
| 12:30 - 13:30 | Lunch & Networking |
How to leverage Google Cloud to ensure data security 21 May 2020
About this Event
Join us at our Leeds head office to discuss how Google helps organisations attain data availability, ensure the integrity of that data and treats all data with the same confidentiality, completing the tripod of the historic security goals.
With one of the worlds largest privately managed networks, Google Cloud Platform minimises the risk of our customers being exposed to the public network. Security is at the heart of Google, being the only cloud provider with dedicated teams and encryption at rest by default.
With GDPR and breaches crippling firms, come and join us to see how Google Cloud Platform and G-Suite can help you transform and innovate whilst ensuring that security of your customer and personal data.
