Senior Consultant for Google Workspace

The role

We are looking for someone enthusiastic, driven and with a keen passion for technology to come and join our organisation as a Senior Consultant who is skilled with Google Workspace along with legacy on-premise infrastructure and servers. Although our head office is based in Leeds, this role can be performed remotely, from your home. It will involve frequent travel around the country, mostly to Leeds and London, and occasionally international travel.

Your role will include working in our SaaS Delivery team to lead Google Workspace implementations, to run consulting workshops with our customers, and be the main go-to for Google Workspace questions/issues. You will be expected to ensure the large Google Workspace projects are successful from the information gathering stages, through to completion, and act as an escalation point throughout the project. Consulting will play a large part of your role where you will be joining calls with very little warning or preparation and will be expected to successfully run and control the meeting, extracting any issues
or requirements, answering questions and planning the next steps.

There will be exposure to a wide variety of technologies and software and you will be expected to investigate the use of new technologies as they become available.

Responsibilities

• Working as the escalation point for our support team to diagnose complex Google
  Workspace issues
• Contributing to Statements of Work to clearly define the scope of projects
• Working with customers to help them leverage Google Workspace to replace old business
  processes
• Being at the forefront of technology, presenting ideas and solutions internally.
• Upskilling internal staff members by leading “Lunch and Learn” sessions, and one-on-one support as necessary.
• Publishing articles and blogs to promote our brand.

Requirements:

The ideal candidate will have extensive knowledge and experience in the following
areas:

• Google Workspace (including administration, migrations and use of the API’s)
• Other messaging platforms such as O365/Exchange, IBM Notes, and various IMAP systems
• Mail authentication and routing concepts
• Technical consulting with stakeholders
• Cloud Identity platforms
• Active Directory & LDAP Queries
• Chrome Browser/Device Management
• Security, Authentication, and Authorisation
• Excellent communication skills, both verbal and written
• Contributing on a technical level to customer-facing sales meetings

It would be advantageous for any candidate to:

• Have high-level knowledge of Google Cloud Platform
• Have a genuine passion for learning new technologies
• Have experience performing data reporting and analysis
• Have worked with the Google team on previous opportunities
• Have the Google Collaboration Engineer certification
• Have any other certifications from Microsoft or IBM for their messaging systems
• Previous experience in an infrastructure support role