Sales Administrator We are looking for an experienced Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

About Netpremacy

About us

Netpremacy is one of Google Cloud’s longest established Partners in the UK and we continue to strive to be a fast-growing company with a dynamic and modern working environment. Our offices are located in the heart of Leeds city center, just a 5 minute walk away from the train station. You will not miss us as our offices pride themselves on being open-planned, Google-themed. We like to work in an open and friendly environment which helps us to be as collaborative as we need to. 

Netpremacy is proud to have been recognised as a Google Cloud Premier Partner in the deployment and support of Google Cloud services for the last decade including being awarded the prestigious 2020 Enterprise Workplace Transformation Partner of the Year.

  

What we offer

  • Flexible working hours 
  • Open plan, relaxed environment
  • Your own company laptop/computer
  • Regular social activities
  • Private BUPA health care
  • Competitive salary 
  • Leeds city-centre location (remote working also an option) 
  • On-site gym & other amenities

Job Specification

The Role

We are looking for an experienced Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organisational skills and draw energy from being part of a team, we would like to meet you. 

Responsibilities

  • Communicating with the teams and customers via emails and over the phone.
  • Answering the phone calls, taking orders, and dealing with minor customer issues, such as order delays or no stock availability.
  • Following order schedules and reporting the status to account managers and customers.
  • Working closely with clients on their call-off requirements, updating them while their orders are in the works.
  • Being heavily involved with the internal team in order to meet customer’s requirements.
  • Following order processes and avoiding delays where possible.
  • Processing sales orders on the system, dispatching and invoicing.
  • Having a thorough knowledge of the documents that are going out internally and externally and maintaining an internal knowledge portal

Requirements

Requirements

  • Highly motivated and proactive.
  • Excellent communication skills both written and verbal. 
  • Used to working independently in a ‘one-to-one’ or group situation with people at all levels of seniority and responsibility
  • A consultative sales focus 
  • Strong organization skills and planning ability

Hours: Full time.

Closing date: Ongoing.
How to apply: Please send your CV and cover letter to careers@netpremacy.com

If you are interested in working for Netpremacy, but this is not the right role for you, head over to our careers page to see our currency vacancies. We are always looking for like-minded individuals who are ready to take on a new challenge and join our expanding team.