Training Coordinator

About Netpremacy

About Netpremacy

Netpremacy is a global IT solutions provider based in Leeds, UK. Specialising in the design and deployment of cloud services, we partner with leading corporations including Google, Zendesk, RingCentral and LumApps. As a Google Premier Partner, we supply organisations with cutting-edge cloud solutions from Google, including G Suite, Google Drive, Google Cloud Platform and Chrome devices.

Netpremacy is a Google Premier Partner who focus on delivering world-class enterprise solutions for large global companies. Supporting over 3000 customers in over 30 countries around the world, our services are backed by leading global network operations and customer care engineers providing the infrastructure to deliver exceptional solution support.

Netpremacy office leedsNetpremacy Google office LeedsNetpremacy office leeds city centre

Netpremacy is a young and fast-growing company. We like to think that our working environment is dynamic and modern. Our offices are located in the heart of the city center, just a 5 minute walk away from the train station. Our offices in Leeds are all open plan and Google-themed. We like to work in an open and friendly environment which helps us to be as collaborative as we need to. Our offices are kitted out with the latest high spec Google technology, using technology such as Jamboards and Hangouts Meet Hardware to emerge ourselves in the Google culture.

What we offer

  • A dynamic working and learning environment with a fast-paced cutting-edge Google Cloud provider.
  • We work with some of the most exciting new technologies around. You can learn from the experts including; Google, Zendesk and RingCentral in helping to build new solutions and establish best-practice on the leading edge of technology.
  • We have a wide range of projects with some of the biggest brands in the world and our customers and their requirements are extremely varied.
  • Our office is friendly, with a lot of fun and games, and we try to make leeway for your commitments outside of work. We appreciate that everyone is different, and everyone has something unique to add to our growing team.

Netpremacy Perks 

  • Flexible working hours
  • Open plan, relaxed environment
  • Your own company laptop/computer
  • Free food Friday’s
  • Regular social activities
  • Free private healthcare
  • Competitive salary
  • Leeds city centre location
  • On-site gym & other amenities
  • Regular free massage on-site

Job Specification

We are currently seeking a friendly and approachable Training Coordinator to be based in our Leeds office. This role includes travel as and when needed, and is a customer and end user facing role. You would be part of our Projects team and assist in deployments and training of multiple products.

Responsibilities

    • Delivering engaging training sessions of all kinds on G Suite and other supported products to customers
    • Producing training materials – eg, handouts, training videos, training guides
    • Producing effective and attractive communications
    • Working with the experienced change team to implement successful change initiatives
    • Liaising with customers throughout projects to meet their needs
    • Providing training sessions internally to new starters
  • Build and develop strong customer relationships

Essential Skills

Essential skills:

    • Excellent communication
    • Excellent presentation skills
    • Problem solving
    • Ability to adopt and work with new technologies
  • Ability to manage workloads and prioritise workloads as needed

Preferred skills

Preferred skills:

Ideally you will have experience in training however, this is not essential as the successful applicant will be fully upskilled to meet our high standards and regular evaluations will be conducted internally.

You should have an interest in the cloud technologies we work with and support. You will be working within our experienced training and change team, so experience with G Suite applications is advantageous. Confidence in public speaking and presentation skills are a must as you will be providing classroom, 1-2-1 and remote training sessions for a variety of customers.

Our team manages customers of all sizes and cultures through business change projects, so the need to be adaptable is required. As a customer facing member of the company you should presentable and professional at all times.

The role has great exposure to all the products we offer, and you will be an integral part of the projects team, so the right candidate with the right attitude has excellent opportunities for progression.

Hours: Full time.
Closing date: Ongoing.
How to apply: Please send your CV and cover letter to careers@netpremacy.com

You can view more of our job opportunities here.