2020, the year we went home, to work
It’s fair to say that the year 2020 will go down in history. This was the year we were forced out of our comfort zones and had to adapt quickly to unprecedented change. It has undoubtedly been a different year for everyone. We are proud to say that we have actively been involved in making a difference, and helping businesses when they have needed it the most. Below are just some of our highlights from 2020.
Customer success
This year has been a record year for Netpremacy and our rapidly evolving Customer Success services. Now more than ever businesses have needed an engagement partner to ensure successful and continued adoption of the Google Cloud stack, as well as helping them to navigate, survive, and thrive amongst a global pandemic. Over the course of 2020, Netpremacy has taken on 5 new CSS customers. We are proud to add these to our community and look forward to continued growth in our team going into 2021.
#CSS2020Digital
This year we held our first of a kind, week-long digital event. This was an exclusive event, held specifically for our CSS customers only. The week consisted of 14 sessions, and 21 hours of content. There was so much knowledge and content shared that we wrote a half time round up, and an end of week round up blog to cover just SOME of the topics covered. This was a successful and well-received format that we will definitely be taking into 2021 for our customer base.
We are always proud of the people and customers that we work with, and this year is no different. Throughout 2020 we have spoken on how we helped DFS to transition to Google Workspace and how they used Google Meet to work seamlessly amongst a global pandemic. We were also proud to have helped Loxam to adapt quickly and get their workforce working from home in a matter of days. Finally, we told our story of how we helped Iglu to move seamlessly to the cloud. These are just some of the projects we have worked on this year and will be continuing to tell our stories in 2020 going into next year. To keep up to date on all the fantastic logos we work with, head to our customer success page.
Netpremacy Solutions
Netpremacy is known for its expertise in the Google Workspace arena, and since winning the “Google Cloud Global Partner of the year – work transformation enterprise” it’s safe to say we are a safe pair of hands and a trusted partner in this area. To enhance what we already offer, we have expanded a whole other level of our cloud services. These are our solutions, which add to and enhance the Google Cloud technology stack. Some of the fantastic solutions launched this year are:
And that’s just the beginning! Look out for our brand new website launch and a whole host of new solutions, coming Q1 2021. To be the first to hear about our new releases, subscribe to our newsletter here.
Google updates
There have been some fantastic updates and events from Google this year. Firstly was the Google Cloud Next on air event. This consisted of 9 weeks of Google content on industry insights, product updates, case studies from the field, and much more. We thoroughly enjoyed the brand new concept of Google Cloud Next: OnAir, and wrote a series of blogs on our highlights. You can read them all here; Google Next week 1 industry insights, Google Next Half time round up, Netpremacy’s final Google Next highlights.
The second BIG announcement we were very excited to see was the brand new launch of Google Workspace (formerly G Suite). Google made the change to Google Workspace which is now a more collaborative interface, that is more suited to a mobile and collaborative way of working. New features such as all information available in one tab mean that working remotely has never been easier. We spoke about the latest updates and features in this blog.
Netpremacy webinars
When lockdown hit, we had to adapt, and fast! Although we are a mobile workforce and were born in the cloud, we previously networked and educated audiences through physical events. We were quick to the mark and saw that the market needed cloud experts, and a helping hand to educate and facilitate mobile working in businesses that had perhaps never had to do this before. Our first webinar series, “Helping people work remotely with G Suite (Google Workspace) “ provided information, advice, tips and a helping hand to ensure our valued customers and audience were armed with the knowledge they needed to continue to work and stay connected when it mattered most.
You can watch the recorded sessions to learn more about how Google Workspace is keeping businesses connected here:
Webinar series 1
- How to connect your teams easily on G Suite and Google Meet
- How to collaborate easily with G Suite when working remotely
- How to keep your data secure when working remotely
After the initial shock, businesses began to adapt and thrive in ways that they had never previously imagined. That’s when we brought out our next series – “Help your business to thrive in a digital environment”. Watch the recorded sessions below.
Webinar series 2
- How Chrome devices can be set up quickly, securely and remotely
- How Google support Fintechs & the importance of a strategy
- How retail businesses are using Google Cloud to work remotely
Next up was our 3rd Webinar Series: Transform your business with G Suite & GCP. We joined forces with Google and Fintech North to discuss all things data, and how businesses were using G Suite tools to return to the office.
Webinar series 3
- How ML & Smart Analytics are helping FinTechs understand their data
- How businesses can use the G Suite tool stack to return to work safely
- Manufacturing with G Suite during and post-pandemic
Our fourth and final webinar series of the year focused on a brand new work environment, and how a digital first approach was now at the forefront of many businesses’ minds going forward. We demonstrated the new Google workspace interface, and celebrated women in technology alongside influencer Sarah Tulip, and guest speaker Jordan Winokur at Google.
Webinar series 4
- How to collaborate with the new Google workspace interface
- Netpremacy & Google Cloud: Celebrating Women in the Cloud – Leeds Digital Festival 2020
- New Google workspace launch, your questions answered
- Webinar Enterprise security with Google Workspace
A new way of networking
Recently, we created that environment and invited a specific few technology leaders in the Retail industry to “sit” at our virtual roundtable. We then had honest and open conversations about the challenges 2020 has brought and how they are looking to overcome them.
This was a successful discussion, our attendees were all given bespoke coffee hampers to start the morning off the right way.
We were joined by Becky Postlethwaite, Google Cloud Industry Manager in Retail at Google. A retail specialist with knowledge in the market and deep trusted relationships with Retailers in the Google Cloud space. Running the session was Ben Trood, Head of Business Development and Netpremacy retail specialist. Finally, the session was chaired by our Head of Customer Success and transformation guru, Martin Russell.
Read more on what we learned about business challenges in today’s climate.
#WeAreNetpremacy
Our team is what makes Netpremacy who we are, without the camaraderie and teamwork between our team of “Netpremer’s” we would not be as strong as we are today. Our team has evolved and expanded over the course of 2020, and sees no slowing down as we approach 2021. This year we welcomed 11 more recruits with some exciting career opportunities becoming available going into 2021. If you think you would make a great fit, head to our careers page to see what positions we currently have available.
A big thank you to all of our partners, customers, and workforce for making 2020 the successful year it has been. We look forward to continuing our work moving into 2021, and wish everyone a safe, and Happy Christmas.