Junior Technical Specialist
Leeds-based | Hybrid working | Competitive salary + benefits
The Role
We are looking for someone enthusiastic, driven and with a keen passion for technology to come and join our organisation as a Junior Technical Specialist who is skilled in Google Workspace along with some of the legacy servers and on-premise infrastructure. This position would be ideal for candidates looking to make a transition from a support role and advance their career.
Although our head office is based in Leeds, this role can be performed remotely from your home. It may involve travel around the country, mostly to Leeds and London, and occasionally international travel.
Your role will include working in our SaaS Delivery team to assist with technical activities for Google Workspace implementations, such as the build and monitoring of migration servers, installation and configuration of provisioning tools, and guiding administrators on the platform. You will be expected to support senior engineers in successfully delivering backend technical activities within a Google Workspace project.
There will be exposure to a wide variety of technologies and software, and you will be expected to investigate the use of new technologies as they become available.
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● Supporting senior engineers on customer deployments
● Installation and configuration of platform synchronisation tools
● Build and monitoring migration servers
● Investigation and resolution of technical issues
● Log extraction and analysis
● Documenting technical approach
● Running batch scripts
● Setting up administrative policies to the customer’s requirements
● Providing guidance on; device management, mail routing, admin console and related Google Workspace services and tools for administrators
Other elements may include:
● Working as the escalation point for our support team to diagnose complex Google Workspace issues
● Promoting and leveraging Google Workspace to replace old business processes
● Being at the forefront of technology, presenting ideas and solutions internally
● Upskilling internal staff members by leading “Lunch and Learn” sessions, and one-on-one support as necessary
● Publishing articles and blogs to promote our brand
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Requirements:
The ideal candidate will have knowledge and experience in the following areas:
✅ SaaS-based products
✅ Active Directory and LDAP queries
✅ IT support and administration
✅ Email routing
✅ Good communication skills, both verbal and written
It would be advantageous for any candidate to:
● Have a Google Workspace administration background (and/or other messaging platforms such as O365/Exchange, IBM Notes, and various IMAP systems)
● Have a general understanding of mobile management platforms
● Have a genuine passion for learning new technologies
● Have past experience in data migrations and/or deploying virtual machines
● Have the Professional Google Workspace Administrator certification (and/or other certifications from Microsoft or IBM for their messaging systems)
● Have ran scripts in a CLI environment
● Have knowledge of security, authentication, and authorisation
● Have a general knowledge of GCP or other cloud platforms
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⏰ We'll give you freedom, flexibility, and trust to excel, supporting your work-life balance.
🏆 A Personal Development Plan and course funding.
💃 Regular social and well-being events.
🍴 Free Deliveroo if you are office-based (to be used on your team office day).
🧑⚕️ Private health insurance with BUPA.
🏋️♀️ Free fitness classes.
🌞 25 days holiday (plus bank holidays).
Apply now
If you are interested in working for Netpremacy but this is not the right role for you, head over to our careers page to see our current vacancies. We are always looking for like-minded individuals who are ready to take on a new challenge and join our expanding team.
Alternatively, email us at careers@netpremacy.com.
Recruitment agencies
We are not currently accepting unsolicited CVs from recruitment agencies without a pre-existing agreement. Right now, we are not planning to review suppliers. So please hold off on sending CVs or profiles to our careers email or directly to our employees. Netpremacy isn't responsible for any fees tied to unsolicited information that comes our way.
Thanks for understanding!