Loxam PAD required a fleet of devices to get their workforce up and running remotely due to the COVID-19 pandemic. They couldn’t get the supply of the usual devices they wanted at short notice, so they were left to explore other options. “We had people who normally work in the office, and unsurprisingly, all of a sudden, they had to work from home. We needed a solution that we could roll out quickly to make that happen,” said Gareth Lloyd, CIO.

Loxam PAD first crossed paths with Netpremacy in 2020 when they were looking for a solution that would provide traditional hosting, as well as support for their IaaS and PaaS requirements around IoT. Upon learning about the opportunity to supply Loxam PAD’s now remote workforce with laptops, Netpremacy knew that Chromebooks would be the perfect solution. They are secure, fast, reliable, and require little to no set-up, which was exactly what the business needed.

Setting up your workforce remotely when time is against you and with a sudden surge of demand seemed like a challenging task. However, Netpremacy pledged 200 x Chromebooks, and after receiving the order, they were delivered in 2 days.

“We placed the order on Friday, and by Tuesday, we were unloading them from the van, and a couple of days later, we were enrolling them in the Enterprise portal,” explained Mark Hughes, Director of Infrastructure and Security, Loxam PAD.

Following the delivery, both Netpremacy and Loxam PAD pulled their teams together for a crash course on all things Chrome. After a few calls, the team were up and running and enrolling devices within hours, with Netpremacy observing and supporting the whole journey.

They were rolled out and deployed within 3 days of delivery, so 200 members of the PAD workforce were now fully operational and could continue working remotely. “The people who step up when you need it, you remember that; it banks a lot of goodwill. That’s exactly what Netpremacy did,” said Gareth. “The first project we did together has been brilliant, so why wouldn’t we continue?”